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Testimonials

Don't just take our word for it, see what our satisfied clients have to say about us

A few kind words from our customers

Darren McCormac Head of Operations, Wilson Tarquin

We look forward to a prolonged and successful relationship with Sirch Solutions

We recently engaged with Sirch Solutions to identify areas within our current process which could be improved and beneficial to us as a business. After a full review, we agreed that our Complaint raising process was an area where we could both see scope for improvement and refinement, and we are happy to say we switched our in house system of raising complaints, to a system developed and installed by Sirch Solutions. The system was in place and up and running in a matter of weeks, which included the initial on-site review, full and comprehensive training for all our agents and continual monitoring and support until we were comfortable with all aspects of the system. By making this change it has allowed us to grow the company, and increase the Complaints raised by almost 50% within the first six months of install. We look forward to a prolonged and successful relationship with Sirch Solutions .

Kwando Kwasi Claims Advice Bureau

The software has given us the confidence to hire more staff, and this has therefore reflected massively and positively on our business profitability.

Writing a compelling statement on circumstances at the time of sale for our customers was a daunting task for us. We didn't know the detailed and relevant questions to ask, and clients never seemed to provide all the information we needed. The BOC (Basis of Claim) software from Sirch Solutions did everything - requiring almost no time or effort from us, all we now do is to ask and update the system. The BOC software provides us with questions to ask and relevant answers to select. We've seen a tremendous increase in our output. The BOC software has given us the confidence to hire more staff, and this has therefore reflected massively and positively on our business profitability.


Categories

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Claims Management Software

We provide bespoke Q-Forms designed to process claims for mis-sold financial products

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Quality Assurance Technology

We offer a solution that allows you to monitor all of your business calls at a fraction of the cost

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