Telephony Solutions

CRM systems to streamline your business

Telephony Solutions

Sirch Solutions supply telephony systems to UK companies of all sizes. Working with a diverse range of telephony manufacturers enables us to offer customised solutions to match your unique requirements.

Our telephony offering includes:

Telephone Systems

We provide new telephone systems across a broad range of manufacturers. Here are our key strategic partners, through whom we offer both Digital & IP instant communication systems.

VoIP Solutions

Hosted PBX

  • Minimum Capital Outlay
  • Feature Rich Environment
  • Maximum Flexibility
  • Greater Client Control
  • Increased Scalability

 

SIP Trunks

  • Cheaper than ISDN Lines
  • Improved Resilience
  • Number Flexibility
  • Business Continuity
  • Increased Scalability

 

Lines & Calls

Bespoke packages to suit your business requirements

  • Low Line Rental Costs
  • Cheap Call Rates
  • Award Winning Customer Service
  • Dedicated Account Management
  • Easy to Understand Monthly Bills
  • Access to Online Call Information
  • Free Reports & Itemisation
  • 24/7 Fault Reporting

 

Call Management

From just £5 per month, Sirch Solutions can provide a call management tool that addresses critical business challenges faced by your company.

Sirch Solutions provide insight into old and real-time data to establish  calling patterns, dropped call %, response time and average talk times.

Patterns can be identified and a proactive approach taken to resolve any potential issues.

  • From just £5 per month
  • No upfront investment
  • Rapid rollout
  • Fully automated
  • No contract term

Easy to set up, simple to manage

  • No capital investment required (fully hosted and managed service).
  • No technical resources needed, the set-up and configuration is fully managed
  • Call data is taken directly from Openreach and uploaded automatically.
  • Companies can provision users instantly without involvement from Focus unless required.

Sirch Solutions can provide customers with a suite of graphs and reports at their fingertips, including:

  • Time-based analysis – when is our busiest time of the day, are we losing calls?
  • Study each day of the week – what is our busiest/quietest weekday?
  • Call duration analysis – how long does it take to deal with our customer with their enquiries?
  • Ring time analysis – how long are customers waiting for their calls to be answered?
  • Lost opportunities – how long do our customers expect to wait before terminating the call?
  • Call time statistics – are calls being handled efficiently during lunch or break periods?

Get Started Now

We are ready to begin working with you to deliver a solution that helps you realise your goals. Contact us today for a free, no obligation consultation.

Contact us