Contact Centre Consultancy
Sirch Solutions deliver an extensive range of consultancy services to meet our customer’s unique requirements.
Our diverse experience coupled with a flexible working approach ensures that Sirch Solutions exceed client expectations. The following indicates the types of consultancy that we offer and have delivered historically.
GDPR Consultancy Services
Working directly with consumer data you will be quickly required to comply with the new GDPR by May 2018. Sirch Solutions can support you with full companywide audits, knowledge, interpretation and practical steps that need to be applied on a routine to comply with the new data protection regulations.
GDPR & Technology
The technology systems used every day to capture; store and process personal data need to be ready to meet the challenge of GDPR just as much as your staff and internal policies. Using systems or solutions, not fit-for-purpose is a sure-fire way to undermine your efforts to become compliant.
For many companies, once a CRM system is in place, we find that at least on an annual basis, an Audit and Review is required. This often leads to the identification of new requirements, such as Email Marketing or social media integration, but can also be used as a key tool in identifying the future development of the system.
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We are ready to begin working with you to deliver a solution that helps you realise your goals. Contact us today for a free, no obligation consultation.