Packaged Bank Account Claims Management

Mis-sold Packaged Bank Account Claims Management Software

Who are we and what do we provide?

With the looming deadline for PPI Claims and the FCA's pending fee cap, it has never been more important for Claims Management Companies to maximise revenues and profits. With 1 in 5 UK adults estimated to have had a packaged bank account, and rife mis-selling across the banking industry, Sirch Solutions bespoke PBA Questionnaire has been tailor-made to maximise win rates for Packaged Bank Account complaints. Our software is currently used by one of the UK's most successful claims management companies, who to date have successfully reclaimed over £14,000,000 for their customers in mis-sold packaged bank account premiums.

What is the software?

Our bespoke PBA questionnaire allows claims management companies to ask simple and straightforward questions surrounding the sale of a customer’s packaged bank account. Once our short questionnaire has been completed, the system automatically establishes whether or not the customer has a Basis of Claim. Specific details from the questionnaire are then populated onto the FOS’ Packaged Bank Account Consumer Questionnaire, and the system generates a PDF copy of this without the need for any manual case handler work.

How does it work?

Currently being used by some of the UK's most successful claims management companies, our mis-selling complaints are focussed on improving win rates and reducing time-barred final responses. Packaged Bank Account complaints are not subject to the pending fee-cap from the FCA, and PBA complaints are not subject to the August 2019 PPI time bar.

When can we deploy?

Our PBA System can be deployed to CMCs rapidly, as our questionnaire is hosted securely online. It’s simply a case of our development team creating logins for your staff, and you’re good to go!

Client Testimonial

The software has given us the confidence to hire more staff, and this has therefore reflected massively and positively on our business profitability.

Writing a compelling statement on circumstances at the time of sale for our customers was a daunting task for us. We didn’t know the detailed and relevant questions to ask, and clients never seemed to provide all the information we needed. The BOC (Basis of Claim) software from Sirch Solutions did everything – requiring almost no time or effort from us, all we now do is to ask and update the system. The BOC software provides us with questions to ask and relevant answers to select. We’ve seen a tremendous increase in our output. The BOC software has given us the confidence to hire more staff, and this has therefore reflected massively and positively on our business profitability.

kwadwo Kwasi

Claims Advice Bureau.com

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